Privacy Policy and Terms of Service
Privacy Policy
WorldWideWave Productions Limited operates timeofthesixthsunlaunch.com and timeofthesixthsun.com. We respect your privacy and this policy explains what we collect, why, and what you can ask us to do about it.
1. Who we are
WorldWideWave Productions Limited is the data controller for the personal data described in this policy. We are registered in England and Wales under company number 05883315. Our registered office is One, Bell Lane, Lewes, East Sussex, BN7 1JU, United Kingdom. Our principal place of business is online.
This policy applies where we act as a data controller, meaning where we decide the purposes and means of processing your personal data.
2. What we collect and why
| What | Why | Our lawful basis |
|---|---|---|
| Usage data. IP address, approximate location, browser and device, referral source, pages viewed, time and duration of visit | To understand how the site is used and to improve it | Legitimate interests |
| Account data. Your name and email address, given when you opt in to watch the film | To send you the film, run the site, keep back-ups and communicate with you | Legitimate interests |
| Notification data. Your email address for our updates | To send you emails you asked for | Consent |
| Transaction data. Contact details and order details when you buy or donate | To supply what you bought and keep proper records | Performance of a contract, and legitimate interests |
| Correspondence data. Emails and messages you send us | To reply to you and keep records | Legitimate interests |
| Review data. A review and name you choose to submit | To publish it on our Wall of Love, with your consent | Consent |
We never ask for special category data. Please do not send us anyone else's personal data unless we ask you to.
We do not take card details ourselves. Payments are handled entirely by our payment providers.
3. Who we share it with
We do not sell or rent your personal data to anyone, ever. We share it only with the service providers we need to run the business, and only as far as necessary:
| Provider | What they do |
|---|---|
| HighLevel (LeadConnector) | Our website pages, forms, contact records and email sending |
| ThriveCart | Checkout and order processing |
| Stripe and PayPal | Payment processing. Stripe privacy, PayPal privacy |
| Bunny.net | Video streaming and image hosting |
| Endorsal | Collecting and displaying reviews |
| Google Analytics 4 | Website analytics. Google privacy |
| Meta (Facebook) | Advertising measurement via the Meta pixel. Meta privacy |
Some of these providers are based outside the United Kingdom. Where personal data is transferred outside the UK, it is protected by appropriate safeguards such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or an adequacy decision.
We may also disclose personal data where we are legally required to, or where it is necessary to establish, exercise or defend legal claims.
4. How long we keep it
We keep personal data only as long as we need it. In practice:
- Contact and marketing data: until you unsubscribe or ask us to delete it, and in any case no more than 5 years after your last interaction with us.
- Order and transaction records: 7 years, because UK tax law requires it.
- Website analytics: as set by the retention period in Google Analytics.
5. Your rights
Under UK data protection law you have the right to:
- ask what we hold about you and get a copy;
- have inaccurate data corrected, and incomplete data completed;
- ask us to erase your data;
- ask us to restrict how we use it;
- object to our processing, including profiling;
- object to direct marketing at any time. If you ask, we will stop, no questions;
- ask for your data in a portable, machine-readable format;
- withdraw consent at any time, where consent is our basis. This does not affect anything done before you withdrew it.
To exercise any of these, email [email protected]. We will respond within one month. There is no charge unless a request is manifestly unfounded or excessive.
Every marketing email we send has a one-click unsubscribe link at the bottom.
6. Complaints
If you think we have handled your data badly, please tell us first so we can put it right. You also have the right to complain to the UK regulator, the Information Commissioner's Office, at ico.org.uk/make-a-complaint or on 0303 123 1113. If you live outside the UK, you may complain to your local supervisory authority instead.
7. Changes to this policy
We may update this policy by publishing a new version here. The date at the top tells you when it last changed. If a change is significant we will tell you by email.
Back to top ↑Cookies
A cookie is a small file a website stores in your browser. Some last only for your visit (session cookies), others stay until they expire or you delete them (persistent cookies).
What we use cookies for
- Essential. To make the site work, keep it secure, and remember your form progress.
- Analytics. To understand which pages people use, through Google Analytics 4.
- Advertising. To measure whether our advertising works, through the Meta pixel.
- Preferences. To remember choices such as your currency.
Managing cookies
Every browser lets you block or delete cookies. Instructions are here for Chrome, Firefox, Safari and Edge. Blocking all cookies will stop parts of this site working properly.
Back to top ↑Terms of Service
These terms govern your use of timeofthesixthsunlaunch.com and timeofthesixthsun.com and everything available through them. By using the site you agree to them. If you do not agree, please do not use the site.
The site is owned and operated by WorldWideWave Productions Limited. It is intended for people aged 13 and over.
1. What we provide
We make the film Time of the Sixth Sun available to watch free of charge, and we offer digital products for sale, including the Journey of Awakening Portal. We may change, suspend or withdraw any part of the site or its content at any time.
2. Your account and access
If you buy from us you receive access to digital content. That access is for you personally. You may not share, resell, sublicense, upload or redistribute it. You are responsible for keeping your access details secure and for anything done using them. Please tell us straight away if you think someone else has your access.
3. Payment
Prices are shown before you buy and are payable in one payment or, where offered, on a split-payment plan. Split payments stop automatically once the plan completes. We do not operate any subscription or automatically renewing product. If that ever changes we will say so clearly before you buy.
4. Content you submit
If you send us a review, comment or other material, you remain responsible for it and you confirm that it is yours to share, that it is lawful, and that it does not infringe anyone's rights. You grant us a worldwide, royalty-free, non-exclusive licence to reproduce and publish it in connection with promoting the film and our work. You can ask us to remove it at any time and we will, although copies may persist in caches for a while.
We may refuse or remove any content, at our discretion, and may withdraw access to the site.
5. Intellectual property
The film, the documentary series, the music, the writing, the images, the trademarks and the logos are owned by WorldWideWave Productions Limited or our licensors. Nothing in these terms transfers any of it to you. You may not copy, record, screen publicly, or redistribute our content without written permission.
We respect the rights of others. If you believe something on this site infringes your copyright, email [email protected] with details and we will investigate and, where appropriate, remove it.
6. Other websites
We link to other websites we do not control. We are not responsible for their content or their practices, and a link is not an endorsement.
7. Availability, and what we do not promise
The site is provided as it is. We do not promise that it will always be available, uninterrupted or free of errors. We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded under UK law.
Subject to that, our total liability to you in connection with the site or anything you buy through it is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect or consequential loss, loss of data, or loss of profit.
8. The film is not medical, legal or financial advice
Time of the Sixth Sun and its related content are documentary and educational works. Nothing in them is medical, psychological, legal or financial advice, and nothing should be relied on as a substitute for a qualified professional. If you are unwell or in difficulty, please speak to a professional.
9. Changes to these terms
We may update these terms by posting a revised version here. Continuing to use the site after that means you accept the change.
10. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your own jurisdiction. Nothing here affects your statutory rights as a consumer.
If any part of these terms is found to be unenforceable, the rest continues to apply.
Back to top ↑Refunds
30 days, no questions asked. If a digital product you bought from us is not right for you, email [email protected] within 30 days of purchase and we will refund you in full. It does not matter how much of it you have watched.
Refunds are issued to the original payment method. Once we have processed a refund it usually appears within one to two billing cycles, depending on your bank.
If you are on a split-payment plan and you request a refund, the plan is cancelled and payments already made are refunded in line with the paragraph above.
Donations. Contributions made through our supporter page are gifts rather than purchases and are not usually refundable. If you have made a donation in error, email us and we will do our best to help.
Your legal rights. As a UK consumer you normally have 14 days to cancel a purchase made online. By buying digital content that is available to you immediately, you agree to receive it straight away and acknowledge that you lose the statutory 14-day cancellation right once access begins. Our 30-day promise above is more generous than the law requires and is given voluntarily.
Back to top ↑Contact us
WorldWideWave Productions Limited
One, Bell Lane, Lewes, East Sussex, BN7 1JU, United Kingdom
Registered in England and Wales, company number 05883315
For anything at all, including data protection questions, refunds and support:
[email protected]
Data protection enquiries are handled by Theo van Dort, Executive Producer.
Back to top ↑